If there have been decisions about the escalation of care and resuscitation, these should also be discussed. “I need your advice on how we should manage the intracerebral haemorrhage.”). ![]() Make it very clear what aspect of the patient’s management you need advice on and explain your current working diagnosis if relevant (e.g. “The patient began to deteriorate 15 minutes ago”) What and why Provide the timing of the current problem (e.g. “The patient is located on the haematology ward at the Royal Hospital”) and your own location if different. name, gender, date of birth and hospital number). Provide the basic details of the patient you are calling about (e.g. Introduce yourself including your name and grade.Ĭlarify the name and grade of the person you are speaking to. The situation section of SBARR involves a brief couple of sentences that should quickly inform the speaker about the current situation requiring discussion. ![]() You might also be interested in our OSCE Flashcard Collection which contains over 2000 flashcards that cover clinical examination, procedures, communication skills and data interpretation. You should choose the points from each section that are relevant to your given scenario. You can then seek advice from other senior members of your team.Ĥ. The breadth and depth of information you communicate should change depending on the situation. If you find yourself in the unlikely scenario where someone will not help you, document this along with their name, bleep and what time you tried to contact them. ![]() Being polite will get you much further, and a ‘thank you’ at the end of the conversation is always appreciated.ģ. Don’t feel worried about asking a colleague for advice, remember you are doing so to ensure high-quality patient care. Stay calm even if the person on the other end of the phone is distracted or unhelpful. If everything is electronic make sure you’re logged in with the data opened in front of you.Ģ. patient’s notes, investigation results, observation charts). inpatient, outpatient, urgent, non-urgent, handover) and therefore is a key skill to practise as a medical student.ġ. Ensure that you have all the information in front of you before making the phone call (e.g. However, it is useful in all sorts of settings (e.g. SBARR ( situation, background, assessment, recommendations, review/ response) was designed as a structured method for communicating critical information that requires immediate action and advice.
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